Refund Policy
At Faresbasket.com, we understand that travel plans may change unexpectedly. Our goal is to make the refund process as clear and straightforward as possible for our customers. This Refund Policy explains the conditions under which flight ticket refunds may be requested, how refund requests are handled, and what travelers should know before canceling a reservation. All refunds are subject to applicable airline policies, ticket fare rules, and relevant consumer protection laws.
01Refund Eligibility
Refund eligibility depends on the type of ticket purchased, the airline’s fare conditions, and the reason for cancellation. Some tickets are refundable, while others may have restrictions or may not qualify for a refund. Customers are encouraged to review the fare rules and cancellation conditions carefully before confirming a flight reservation.
02Flight Cancellation and Refund Requests
If you need to cancel your flight, please contact our customer support team as soon as possible. We will help you understand the applicable cancellation conditions and guide you through the refund request process. Depending on the airline’s policies, cancellation fees or other charges may apply. Submitting a refund request does not guarantee approval, and any refund will be determined according to the applicable fare rules and legal requirements.
0324-Hour Cancellation Policy
Eligible flight reservations may qualify for a full refund when canceled within 24 hours of booking, subject to applicable US Department of Transportation regulations and airline policies. The availability of this option depends on factors such as the booking channel, airline, and departure date. Customers should review the cancellation terms provided during booking or contact our support team to confirm their options.
04Non-Refundable Tickets
Some discounted or promotional flight tickets are classified as non-refundable. If you cancel a non-refundable ticket, you may not be eligible to receive the original payment amount back. However, depending on the airline’s policies and applicable laws, you may qualify for a travel credit, future booking credit, or a refund of certain unused taxes and fees.
05Refunds for Airline Cancellations
If an airline cancels your flight or makes a significant schedule change, you may be entitled to a refund under applicable regulations, even if your original ticket was non-refundable. Eligibility may depend on whether you accept alternative transportation or other compensation offered by the airline. Our team can assist you in understanding the available options and submitting an eligible refund request.
06Refund Processing Time
Refund processing times may vary depending on the airline, payment method, and circumstances of the request. Once a refund is approved, the amount will generally be returned to the original payment method, where possible. Refunds covered by US Department of Transportation requirements must be processed within applicable legal deadlines. Other refunds may take longer depending on the airline or payment provider.
07Service Fees and Additional Charges
Some bookings may include service fees or additional charges associated with reservation assistance, changes, or cancellations. Any applicable fees and their refundability should be disclosed during the booking process. Certain fees may be non-refundable unless otherwise required by law or stated in the booking conditions.
08No-Show Policy
If a passenger does not arrive for a scheduled flight and fails to cancel the reservation within the airline’s required timeframe, the booking may be treated as a no-show. In such cases, the airline may cancel remaining flight segments or restrict refund and travel credit eligibility. Customers should contact the airline or our support team before departure if they are unable to travel.
09How to Request a Refund
To request a refund, please contact Faresbasket.com through the customer support information available on our website. Provide your booking reference, passenger name, and relevant travel details so our team can review your request. We may require additional information to verify the reservation and assist with the refund process.
10Changes to Our Refund Policy
Faresbasket.com may update this Refund Policy to reflect changes in airline requirements, applicable laws, or our booking services. Any revisions will be published on this page. We recommend reviewing the policy before making a new reservation.
11Contact Us
If you have questions about refund eligibility, flight cancellations, or an existing refund request, please contact our customer support team using the contact details provided on Faresbasket.com. We aim to provide clear information and helpful assistance throughout the refund process.