Cancellation Policy
At Faresbasket.com, we understand that travel plans do not always go as expected. Unexpected situations may require you to change or cancel a flight reservation. This Cancellation Policy explains the general guidelines, conditions, and procedures for canceling a booking made through our website. All cancellations are subject to applicable airline rules, ticket fare conditions, and relevant consumer protection laws.
01Flight Cancellation Guidelines
Customers who wish to cancel a flight reservation should contact our customer support team as soon as possible. Cancellation requests are processed according to the airline’s policies and the fare conditions associated with the purchased ticket. Some tickets may allow cancellation with a fee, while others may be non-refundable or subject to specific restrictions.
0224-Hour Cancellation Rule
Under applicable US Department of Transportation regulations, airlines that sell tickets for flights to, from, or within the United States must generally provide either a 24-hour reservation hold or a 24-hour refund option for qualifying bookings made at least seven days before departure. However, this requirement does not automatically apply to every reservation made through an online travel agency. Customers should review the cancellation terms presented during booking and contact our support team to confirm their available options.
03Cancellation Fees and Charges
Depending on the airline, ticket type, and applicable fare rules, cancellation fees or other charges may apply. Certain discounted and promotional fares may have stricter cancellation conditions. Any applicable Faresbasket.com service fees will be communicated according to the booking terms. Customers should review all charges and conditions before confirming a cancellation request.
04Non-Refundable Flight Tickets
Some airline tickets are sold under non-refundable fare conditions. If you cancel this type of reservation, you may not receive a refund of the original ticket price. Depending on the airline’s rules and applicable regulations, you may still qualify for a travel credit, future flight credit, or a refund of certain unused taxes and fees.
05Airline-Initiated Cancellations
If an airline cancels your scheduled flight, you may be eligible for a refund or alternative travel arrangements, depending on the circumstances and applicable regulations. For flights covered by US Department of Transportation refund requirements, passengers who do not accept alternative transportation or other compensation offered by the airline may be entitled to a refund. Our team can assist you with understanding the available options and submitting an eligible request.
06Customer-Initiated Cancellations
If you decide not to travel for personal reasons, you must request cancellation before the applicable airline deadline. Refund eligibility will depend on your ticket’s fare conditions and the airline’s cancellation rules. We recommend contacting us before your scheduled departure to avoid potential no-show consequences.
07No-Show Policy
A passenger who does not board the scheduled flight without canceling the reservation in advance may be considered a no-show under the airline’s policies. This may result in the loss of the ticket value or cancellation of any remaining flight segments. Refunds or travel credits for unused portions will depend on the applicable fare rules and legal requirements.
08How to Cancel Your Booking
To request a flight cancellation, please contact our customer support team using the contact details available on Faresbasket.com. Provide your booking reference number, passenger name, and travel details to help us locate your reservation. Our team will review the applicable conditions and guide you through the cancellation process.
09Cancellation Processing Time
Once a cancellation request is submitted, processing time may vary depending on the airline, ticket conditions, and payment provider. We will communicate relevant updates when information becomes available. If a refund is approved, it will be processed according to applicable regulations and the payment method used for the original booking.
10Policy Updates
Faresbasket.com reserves the right to revise or update this Cancellation Policy when necessary to reflect changes in airline procedures, booking services, or applicable laws. Any updates will be published on this page. We encourage customers to review this policy periodically.
11Contact Us
If you have questions about canceling a reservation or need assistance with an existing booking, please contact the Faresbasket.com customer support team through the contact information provided on our website. We will do our best to guide you through the applicable cancellation procedures.